G-CITI Capacity Skills


+27 721 202 0596





268 Halt Road

Elsies River


Microsoft Technology Associate Cloud Fundamentals

Course Outline
Microsoft MTA: Cloud Fundamentals The Microsoft Security Fundamentals Exam (98-367) validates introductory Cloud knowledge and skills and can be used to enter the workforce, or prepare students for the Microsoft Certified Solutions Associate certification.
Course Accreditation G-CITI Capacity Skills is a Authorized Certiport testing center

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Tomorrows Workforce, TODAY



How we work and where we work are changing. If handled properly, the opportunities are endless. If not, productivity is sure to plummet. At G-CITI Capacity Skills, we can help you harness the latest in mobility and collaboration to allow both workforce flexibility and organizational agility.

Describe cloud principles and delivery mechanisms. Differentiate between on-premises IT service models; differentiate between subscription or pay as you go vs. upfront CapEx/OpEx funding model; use cloud services to expand capacity (elasticity of the cloud), scalability, redundancy, and availability; differentiate between cloud services that are configurable vs. onpremises services that are customizable Describe cloud security requirements and policies. Describe how cloud services manage privacy, how compliance goals are met, how data is secured at rest or on-the-wire, and how data and operations transparency requirements are met Describe how a cloud service stays up to date and available.
Describe the service/feature improvement process; monitor service health, service maintenance, and future roadmap publishing; identify guarantees, service level agreements (SLA), and capping of liability of the cloud service provider Describe the different types of cloud services.
Differentiate between types of cloud services and their characteristics, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS); integrate the cloud with on premises services in hybrid scenarios Identify the requirements and dependencies for using Office 365 and Microsoft Intune.
o Plan networking and domains, firewall rule, client requirements, bandwidth implications,
and DNS
• Select a cloud service plan.
o Understand the different options and plans available for Office 365 and Microsoft Intune
• Sign up for cloud services.
o Name your tenant; set up your first administrator; determine tenant location
• Set up the initial configuration of cloud services.
o Register domains, verify domains, choose the domain purpose; identify required DNS
record types
• Create users and groups and assign services and licenses.
o Differentiate between cloud identities (Online identity, Synchronized identities,
Federated identities); create and manage users and identities; delete and restore users
(soft delete); create and manage groups; assign and revoke licenses; determine user
• Assign permissions in Office 365 and Microsoft Intune.
o Assign or revoke administrative roles; manage delegated admins; manage password
policies, subscriptions, and licenses
• Monitor service health in Office 365 and Microsoft Intune.
o Monitor the Service Health dashboard; subscribe to RSS feeds; monitor the maintenance
schedule; monitor the message center; log service support requests; configure alerts
• Configure Microsoft Exchange Online.
o Manage recipients (mailboxes, shared mailboxes, resources, contacts, groups); manage
anti-spam and anti-virus settings
• Configure Microsoft SharePoint Online including OneDrive.
o Create SharePoint team sites; configure external sharing; set up social features using
newsfeeds or Yammer; apply themes; set storage and resource limits; enable Office on
• Configure Microsoft Lync Online.
o Manage Lync user options; manage external communication settings; configure dial-in
settings and meeting invitation options; configure Lync online DNS
• Configure Microsoft Intune.
o Install Microsoft Intune client management software; create and deploy policies;
automate installs; identify software requirements; set up notifications; identify mobile
device management policies
• Resolve sign-in and Office Application installation issues.
o Troubleshoot sign-in issues, forgotten passwords, connection problems, difficulty
activating Office applications, and difficulty connecting mobile devices to Office 365 or
Microsoft Intune; choose between 32-bit and 64-bit; identify when an Office repair is
required; identify operating system requirements for Office 365 ProPlus; browser
requirements and specific versions of Internet Explorer
• Resolve email and calendar issues.
o Troubleshoot issues receiving and sending email; troubleshoot issues accessing a
delegated mailbox
• Resolve SharePoint and OneDrive issues.
o Identify storage limits; troubleshoot “Open with Explorer” not working and OneDrive not
syncing; recover deleted files
• Resolve Lync issues.
o Troubleshoot Lync sign-in issues; troubleshoot connection issues to Lync Online;
troubleshoot communicating to Skype users and users in other companies using Lync
Price R5400.00
Including Vat (Per Person, Includes Manual, Dataset USB Excluding Exam Voucher ) Exam Voucher Price R850.00
Duration 5 Days (09:00 - 16:00)
Instructor-Led Classes  Reach your full potential through our Instructor-Led classes combined with interactive lessons, supporting video content, practical assignments and field experience. We deliver Instructor-Led classes full time, part-time weekends and on-site.



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Elsies River

Cape Town





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